Chris Zeras Appointed to Board of Directors

May 29, 2019 at 10:15 AMRing Power

At the Ring Power Board of Directors meeting April 16, Chris Zeras was named Senior Vice President, New Sales - Heavy Equipment Division and elected to the Ring Power Board of Directors.  

In his 21 years with Ring Power, Zeras has worked as a sales coordinator and account manager for the Cat Rental Store, and as a heavy equipment salesperson. He has earned numerous sales awards, including Central Florida Top Rental Producer, Account Manager of the Year, and Top Revenue Producer.

 

In addition to Zeras' appointment to the Board, the following were appointed new officers at the April meeting:

 

Dylan McCandless - Vice President – South Regional Sales Manager/Heavy Equipment Division

 

James Scarpo - Vice President – Tampa Branch Manager

 

Matt Session - Vice President – Orlando Branch Manager

 

About Ring Power Corporation

 

Ring Power Corporation, North and Central Florida’s Cat® dealer, is headquartered in St. Augustine, Florida. Ring Power is comprised of eight divisions and has more than 56 years of experience servicing and supporting Cat® products and allied equipment. For more information, visit www.ringpower.com

 

 

 

Posted in: Corporate | Heavy Equipment

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“Gear Up” Event Showcases Game-Changing Equipment

May 21, 2019 at 10:07 AMRing Power

More than 100 customers came out to the Orlando branch April 25, eager to learn about the features and benefits of Next Generation Cat® machines. 

Three Next Gen excavator models — the 323,330 and 336 were among the machines highlighted at the event. Attendees learned how new machine technology offers up to 45 percent increased productivity, 25 percent reduced fuel consumption, and 12 percent reduced maintenance costs.  Customers had the chance to get into the operator’s seat to experience the new machines for themselves.

A Cat 623K Scraper was also on hand for the event. Caterpillar is the only company to manufacture this size scraper. The machine is equipped with load assist, and is available for purchase or rent.

Customers also had the chance to see a D5 dozer equipped with Trimble Earthworks. Trimble GNSS receivers have now been moved from the blade to the cab. This new setup improves safety by eliminating the need for operators to be on blade to mount and dismount the receivers.

In addition to showcasing new equipment, the demo event featured a service expo for customers to learn more about what our service departments offer.

A handful of lucky customers left the demo event with one of several prizes given away.

Prizes included:

A fishing excursion aboard the Ring Leader

Feed Your Crew: Food and drinks for up to 40 people

One-week excavator rental

50” TV

Cat Cooler

Cat Bluetooth speaker

Monster Jam tickets

Gear Up Events are planned for Tampa and St. Augustine in the Fall.

Posted in: Corporate | Heavy Equipment

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Ring Power Corporation Announces Changes to Heavy Equipment Management Team

April 12, 2019 at 10:58 AMRing Power

Chris Zeras

Ring Power Executive Vice President of Sales, Kevin Robbins, has announced the promotion of Chris Zeras to Vice President of New Sales - Heavy Equipment Division. He replaces Tim Maguire, who retired last month.   

In his 21 years with Ring Power, Zeras has worked as a sales coordinator and account manager for the Cat Rental Store, and as a heavy equipment salesperson. He has earned numerous sales awards, including Central Florida Top Rental Producer, Account Manager of the Year, and Top Revenue Producer. He most recently held the position of Heavy Equipment Sales Manager – Central Florida.

 As Vice President of Sales, Zeras will oversee all new heavy equipment sales responsibilities in Ring Power’s North and Central Florida territory.

 “I’m excited to take on this additional responsibility and look forward to working with additional team members in our northern territory,” Zeras said.

Dylan McCandless

Dylan McCandless replaces Zeras as Heavy Equipment Sales Manager – Central Florida. 

Since joining Ring Power in 2004, McCandless has held positions of increasing responsibility, including, Cat Rental Store sales coordinator, account manager, and heavy equipment salesperson. Since 2014, he has served as sales manager for the Tampa branch.

James Scarpo

James Scarpo replaces McCandless as Tampa Branch Manager.  

Scarpo previously worked for Rozier Machinery, joining Ring Power following its acquisition of Rozier in 1986. During his career with the company, he has worked as a gate attendant, rental coordinator, heavy equipment salesperson, and assistant used equipment manager. Since 1991, Scarpo has worked as a heavy equipment salesperson for Tampa.

Matt Sessions

Matt Sessions will take on the role of Orlando Branch Manager. Sessions joined Ring Power in 1998 as a sales coordinator for the Cat Rental Store in Jacksonville. He later worked as an account manager in Tallahassee and Mulberry. Since 2007, Sessions has worked as a heavy equipment salesperson for Orlando. 

About Ring Power Corporation

Ring Power Corporation, North and Central Florida’s Cat® dealer, is headquartered in St. Augustine, Florida. Ring Power is comprised of eight divisions and has more than 57 years of experience servicing and supporting Cat® products and allied equipment. For more information, visit www.ringpower.com

Posted in: Corporate | Heavy Equipment

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Ring Power to Sell and Service Full Line of Thunder Creek Fuel and Service Trailers

November 12, 2018 at 10:25 AMRing Power

Ring Power Corporation today announced it has reached an agreement with Thunder Creek Equipment to become the official distributor of Thunder Creek products in 44 counties in north and central Florida.  

Ring Power will sell and service Thunder Creek’s full line of products, including its Multi-Tank Trailers (MTTs) and Service and Lube Trailers (SLTs).

Thunder Creek is a leader in off-road maintenance solutions for road and bridge construction. This includes the first solution that allows contractors to legally transport bulk diesel without a CDL or HAZMAT—the MTT trailer. The company is also at the forefront of mobile and stationary solutions for delivering quality DEF in off-road environments, as well as service and lube trailers that eliminate the need for larger and more costly service trucks.

“Thunder Creek is an innovator in the areas of off-road equipment service and fluid handling,” said Tim Maguire, senior vice president – director of heavy equipment new sales.  “Fleet managers and contractors who value quality manufacturing, as well as premium fluid management, distribution and disposal systems, will see the value and protection that Thunder Creek brings to their high-horsepower, engine-driven equipment.” 

“The state of Florida represents a strong construction market, and we wanted to partner with an established equipment dealer known for its excellent product offering and service organization,” says Luke Van Wyk, vice president - Sales, Thunder Creek Equipment. “Florida, like many states, is also challenged with finding skilled labor — our service solutions make it easier for contractors to stay ahead of schedule and keep their heavy equipment running.” 

About Ring Power Corporation

 

Ring Power Corporation, North and Central Florida’s Cat® dealer, is headquartered in St. Augustine, Florida. Ring Power is comprised of eight divisions and has more than 56 years of experience servicing and supporting Cat® products and allied equipment. For more information, visit www.ringpower.com

 

About Thunder Creek

 

Based in Pella, Iowa, Thunder Creek Equipment is a leading manufacturer of fuel and service trailers. For more information on the entire line of Thunder Creek solutions, visit www.thundercreek.com.

 

Posted in: Corporate | Heavy Equipment

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Ring Power's Equipment Demo Operators Wear Many Hats

July 13, 2018 at 9:35 AMRing Power

Several dozen customers gathered in a tent on the back lot of Ring Power’s corporate headquarters in St. Augustine May 24. They had just attended a series of interactive presentations on the features and benefits of the Next Generation Cat Excavators, and were eager to see the groundbreaking machines in action. For Ring Power’s team of demo operators, demo-ing equipment is just one part of the job.   Pictured left to right: Blake Conwell, Bryce McGuire, Mike Oster, Curt Loucks, and Tim Maguire (SVP, HE Director of New Sales)

As AC/DC’s “Thunderstruck” began blasting on the speakers, the attendees eagerly turned their attention to the mound of dirt in front of them. Suddenly, a Cat 730C Articulated Truck made a swift loop around the edge of the dirt mound, and three Next Generation Cat Excavators began to emerge in unison from behind the mound as they ascended to the top. (Checkout the video at the bottom of this post) 

The dramatic entrance and ensuing presentation was carefully choreographed and performed by Ring Power’s elite team of Machine Demo Specialists.

Comprised of Blake Conwell, Bryce McGuire, Mike Oster and — until recently — led by Curt Loucks (now retired), the machine demo team plays a vital role in supporting our business.  

“We really have the best team in the country — guys who are dedicated and work hard every day,” said Field Operations Manager Blake Conwell.

As demo operators, each team member wears many hats.  

They support our sales team by introducing customers to new products and technologies, and communicating the benefits of Cat machines over competitive offerings.  Sometimes, they do this at branch demo days and open houses; other times, they take the machine directly to a customer’s jobsite to demonstrate its capabilities in a real world environment.

When a customer takes delivery of a new piece of equipment, the machine demo specialists train the personnel that will be operating the equipment on a daily basis. They instruct customer operators on new features, demonstrate how those features work and ensure that operators know how to use the machine safely and efficiently.

Machine demo specialists also support our customers by performing on-site production studies to improve jobsite operations. A scale truck and/or onboard weighing systems are utilized to measure payloads and study cycle times. Any operation that involves digging, loading or hauling weight or volume over a measured distance can be analyzed to ensure maximum productivity.

The skills and technique of on-site equipment operators also can be examined to gauge their efficiency. If the demo operator specialist sees anything that could cut a few seconds off cycle times, that information is shared with the customer and/or operator. Whether it be adjusting tire pressure on a wheel loader in different underfoot conditions, or changing the spacing of on-site trucks, the demo operator specialist is able to make informed recommendations that save customers time and money. 

This ability requires extensive knowledge and continuous education in the quickly evolving field of machine technology. Each demo operator specialist attends the annual Certified Dealer Instructor Conference to stay abreast of the latest technology, and get an overview of machines that will soon hit the market. The conference is also an opportunity to share equipment successes and concerns directly with Caterpillar.

“There is a lot coming out and it is important for us to stay ahead of the game,” Blake said. “The more we know the more successful each demo will be.”

Kudos to the entire Machine Demo Specialists team. Your knowledge and expertise are instrumental to the success of our customers’ businesses … and ours!

 Check out the Demo Day entrance below. 

Posted in: Heavy Equipment

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Heavy Equipment Product Support Team Helps Customers Maximize Profits

April 3, 2018 at 10:40 AMRing Power

In the 1960s, Caterpillar initiated a unique service program, Custom Track Service. The specialists who provided this service, originally known as track men, were trained to measure undercarriage wear periodically and keep track of the data in order to substantiate service recommendations to equipment owners.

Over the years, the role of the track man has evolved and expanded significantly into that of Heavy Equipment Product Support Sales Representative (HE PSSR). Today’s PSSRs  do much more than monitor and evaluate the condition of the undercarriage on track machines―they also monitor and make recommendations for all manner of equipment, components, systems and maintenance products we sell, including hydraulics; machine work, powertrain and component rebuilds; preventative maintenance programs; customer support agreements; telematics and more.

 “The differentiator in our world today is product support,” said Randy Harper, VP Product Support Sales Manager – North.  “It is the deciding factor in the majority of equipment purchases and it’s what sets us apart from the competition.”

Currently there are 14 heavy equipment PSSRs serving customers throughout Ring Power’s Florida territory, each responsible for approximately 70 customers. Those customers depend on their PSSRs to minimize machine downtime and maximize their profits.

“We want our customers to feel like their PSSR is their very own fleet manager, working for them as a consultant, providing them repair options that best meet their needs,” Randy said.

To achieve this, our PSSRs serve as the first line of contact for their customers. They work as a “go-between” with the parts, service and condition monitoring departments to help customers achieve the maximum value for their equipment by increasing productivity and lowering operating costs.

In addition to PSSRs, Ring Power has two HE ISRs (inside sales reps) who are, essentially, PSSRs without a truck. They are responsible for helping customers with smaller equipment fleets achieve the same goal of maximizing profits and lowering operating costs.

Perhaps the most exciting heavy equipment industry development over the past several years has been the rapidly expanding field of telematics. To assist PSSRs in selling the benefits of having connected equipment, a technology sales rep (TSR) has been added to the product support team. The TSR often accompanies PSSRs on customer calls to provide onsite demos of this rapidly expanding and evolving technology.

Telematics technology such as Product Link and VisionLink enhances the PSSRs’ ability to manage their customers’ fleets and make informed maintenance and service recommendations. For example, if a machine relays a code indicating that a part needs replacing, the PSSR can coordinate with the parts department to make sure the field service tech has the part when he goes to the customer’s job site the first time; reducing machine downtime and field service callouts.

The role of the track men may have expanded and transformed over the years, but the goal remains the same―partnering with customers to provide them with the knowledge and support that will help ensure their success.

Posted in: Heavy Equipment | Service

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A Lot Rides on Undercarriage Service

January 15, 2018 at 12:24 PMRing Power

You’ve probably heard that undercarriage typically accounts for 20 percent of the purchase price of a track machine. But did you also know that it accounts for 75 percent or more of the machine’s lifetime repair tab?

Because it both supports and propels track-type machines, the undercarriage is subjected continuously to the relentless forces of wear and tear, day in and day out. Everything, from the conditions of the work environment to the way a machine is operated and the surface on which it is driven, affects the longevity and performance of these components.

Performing routine maintenance and timely service on undercarriage helps not only to maximize a machine’s power, stability, and safety, but also to minimize operating costs over the course of its life.

Ring Power is fortunate to have four, full service undercarriage (U/C) shops ― in St. Augustine, Tampa, Orlando and Ocala ― equipped and staffed to keep up with customer demand and strategically located to serve customers throughout North and Central Florida. All promise 12-hour turnaround and are prepared to do whatever it takes to deliver on that promise.

Undercarriage work is physically demanding, requiring a level of cooperation and teamwork unmatched by our other service departments. Whether a machine needs new pins and bushings installed or old ones turned; idlers and rollers replaced or reconditioned; track shoes replaced or rail repaired ― it all starts on the wash rack. There, compacted dirt must first be dislodged (sometimes with air-powered needle chippers!) and washed away so that the track groups can be removed and taken to the track press. Once exposed, the individual components can also be removed and either reconditioned or replaced, before the reassembly process begins.

 

So, how do our U/C shops manage to turn every undercarriage job around, day after day, in 12 hours? U/C shop foremen, Matt Harden (Tampa), Daryl Gandy (WCC), Brian Phelps (Orlando) and Jody Peavy (Ocala) agree. “Communication is the key,” they maintain.

Internally, each foreman meets at least once a month (and, depending on the workload, as often as once a week) with his branch service manager and holds toolbox meetings twice a month with his techs and service advisors to discuss best practices, review procedures and recommend ways to improve safety.

Our product support sales reps also play a huge role. By continuously monitoring the condition of the undercarriage on their customers’ track machines, they know when service will be needed and can even prepare work orders in advance. This allows the foremen to pre-order the necessary parts so that work can begin as soon as the machine arrives.

Posted in: Challenger Tractors | Governmental | Heavy Equipment | Paving Products | Service

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Quck Tips: Cat Connect Condition Monitoring

September 19, 2017 at 11:23 AMRing Power

Cat® Connect Condition Monitoring capabilities allow our advisors to remotely analyze many things about a piece of equipment, including: site conditions, inspection results, repair history, electronic history and fluid analysis results.

An advisor then provided actionable recommendations for maintenance, repairs, training and operations. Following these recommendations can help keep your machine running better and more efficiently.

Posted in: Heavy Equipment | Service

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Small Wheel Loader Daily Walk-around

August 31, 2017 at 4:03 PMRing Power

 

Before starting your machine it’s important to perform a daily walk-around.

First, always be sure to check you transmission fluid level. Next, take a look at the center articulation area. Keep an eye out for wear in the driveline area. Then, inspect all hoses and couplers, making sure there are no leaks. Remember — don’t check for leaks with your fingers. Next, check all tires. Check inflation pressure and look for any damage to the tires or rims, as well as checking for loose lug nuts. Don’t forget, the front tires need more pressure than the rear. Then, take a look at the lift arm – inspecting for wear. Look for any sign of leaks in the lines or any loose fittings or hose clamps. Next, take a look at the bucket. Look for any unusual wear patterns or cracked welds. Finally, examine the cylinder rod. Make sure the tilt rod is not scratched.

Posted in: Heavy Equipment | Service

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Quick Tips: Cat® Connect Asset Management

August 25, 2017 at 11:02 AMRing Power

 

One of the most important features of Cat® Connect is the asset tracking service. Product Link allows us to collect fleet location and utilization data from anywhere around the world.  This data gets aggregated in the cloud and you can access it anywhere. You are able to see the locations of all your equipment – even down to a single piece of equipment. You can quickly and easily monitor utilization and check for fault codes. Cat Connect Services provide the information, advice and partnerships you need so you can make the most of your valuable machine data.

Posted in: Heavy Equipment | Service

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